Privacy Policy

Last Updated: September 18, 2026

Quintara respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how Quintara may collect, use, disclose, and protect information when you visit or use quintara.us, place an order, contact us, or otherwise interact with our website.

1. Information We Collect

Depending on how you interact with our website, we may collect information such as:

Name
Email address
Phone number
Billing address
Shipping address
Order information
Payment-related transaction information
Customer service communications
Website usage information
Device and browser information
IP address
Information provided through forms or other website interactions

We only request information that is reasonably necessary for the relevant business or customer service purpose.

2. Information You Provide

You may provide personal information when you:

Create or submit an order
Complete checkout
Contact customer service
Request a return or refund
Ask a product question
Subscribe to communications, where available
Submit information through forms on our website

3. How We Use Information

We may use personal information to:

Process and fulfill orders
Process payments through applicable payment providers
Arrange product delivery
Provide customer service
Respond to inquiries
Process returns and refunds
Communicate about orders
Improve our website and services
Detect and prevent fraud or unauthorized activity
Maintain website security
Comply with applicable legal obligations
Send marketing communications where permitted and where applicable

4. Payment Information

Payments may be processed through third-party payment providers.

Quintara generally does not need to directly store complete payment card information to process an order. Payment information may be handled by the applicable payment processor according to its own privacy and security practices.

Customers should review the applicable payment provider's terms and privacy information where appropriate.

5. Cookies and Similar Technologies

Quintara may use cookies and similar technologies to support website functionality, remember preferences, understand website usage, improve performance, and provide relevant website features.

Cookies may be used for purposes such as:

Essential website functionality
Shopping cart functionality
Analytics
Website performance
Preferences
Marketing or advertising, where applicable

You may be able to control cookies through your browser settings. Disabling certain cookies may affect website functionality.

6. Service Providers

We may share necessary information with trusted service providers that help us operate our business, including:

Payment processors
Shipping and delivery providers
Website hosting providers
E-commerce technology providers
Analytics providers
Customer service providers
Fraud prevention and security providers

These providers may access information only as reasonably necessary to perform services on our behalf or as otherwise permitted by applicable law.

7. Legal Requirements

We may disclose information where reasonably necessary to:

Comply with applicable laws or legal processes
Respond to lawful requests
Protect our rights or property
Prevent fraud or abuse
Protect the security of our website
Protect customers or others from harm

8. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

9. Data Retention

We retain personal information for as long as reasonably necessary for business, transaction, customer service, security, accounting, legal, or regulatory purposes.

Retention periods may vary depending on the type of information and the reason it was collected.

10. Your Privacy Choices

Depending on applicable law, you may have rights relating to your personal information, which may include requesting access to, correction of, or deletion of certain personal information.

You may also have the ability to opt out of certain marketing communications.

To make a privacy-related request, contact us using the information below.

11. Children's Privacy

Our website is intended for general consumers and is not directed toward children.

We do not knowingly seek to collect personal information from children in circumstances where such collection is prohibited by applicable law.

12. Third-Party Websites

Our website may contain links to third-party websites or services.

Quintara is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policy of any third-party website before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, website functionality, technology, or legal requirements.

The updated version will be posted on this page with a revised “Last Updated” date.